Practical structure
How online sessions work
Remote counselling offers the same depth and confidentiality as in-person therapy, without the commute. Here is what to expect from our time together.

Secure UK video calls
End-to-end encrypted via Zoom or Whereby
50-minute focused conversations
We meet at an agreed regular time each week. Prior to the session, you receive a direct, private link. There is no software to install or complicated login required; simply click to enter our secure room.
What you will need for each call
Device & screen
A laptop, tablet, or desktop with a working webcam and microphone.
Stable connection
Standard broadband or reliable mobile data suitable for video streaming.
A private space
A quiet room where you feel comfortable speaking without being overheard.
If technical issues arise
If our video link drops or your internet falters, we pause and attempt to reconnect. If the connection cannot be restored, the session will be rescheduled.
Practical advantages of online counselling
Thoughtful, focused therapeutic support designed to integrate smoothly with your daily life, wherever you are in the UK.
Work with Duncan from anywhere in England, Scotland, Wales, or Northern Ireland without needing to travel into central practice rooms.
Avoid commuting in traffic and sitting in clinic waiting areas. Sessions fit neatly and reliably around your working week and family routine.
Speak from the privacy and ease of your own study, workspace, or quiet corner at home, creating a relaxed setting for open conversation.
Initial 20-minute video or phone conversation with no obligation.